Refund Policy

Pro ($9 a month or $79 a year) and Team ($29 a month or $249 a year) are covered for 14 days from the date you first pay for the plan. Ask within that window and we refund that payment in full. You don't have to give a reason, though we'd like to hear it.

Team annual gets 30 days instead of 14, so your team can run a full month of real work before deciding.

• Founding 100 ($99 once for 24 months of Pro): the same 14-day full refund. The founding Pro time comes off your account, which goes back to the plan it had before (for most people, Free).
• Word packs: refunded in full within 14 days if you haven't used any of the words. The pack's words come off your balance.

You can cancel any plan at any time from your account settings. A monthly plan stays active until the end of the month you paid for, and an annual plan until the end of its year. We don't give partial refunds for unused time after the guarantee period.

• Duplicate charges or billing errors
• Charges after a confirmed cancellation
• Technical issues that prevented you from using the service for more than 48 hours

We never promise a score on someone else's AI detector, such as Turnitin or GPTZero. They all work differently and change often, and no honest tool can guarantee their results. The guarantee is about whether HumanizeIt helps your writing, not about any detector.

1. Email support@humanizeit.app from the address on your account
2. Include your order number (it's in your receipt email from Lemon Squeezy)
3. A reason is optional within the guarantee period

We reply within 3–5 business days. Refunds go through Lemon Squeezy, our payment provider, back to your original payment method.

The Free plan is free: no payment, so nothing to refund.

support@humanizeit.app. We read every email.